Shipping Policy
Shipping Policy
Thank you for shopping with Queendom. Here's everything you need to know about our shipping process.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking details once your order ships.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and order weight. Standard domestic delivery typically takes 5–10 business days.
Order Tracking
Once shipped, you'll receive a tracking number via email. You can use this to monitor your delivery status.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.
Questions?
Reach out via our Contact page and we'll be happy to help.